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AI chatbot features built for small-business support

Train a bot on your own website and files, let it answer honestly around the clock, and step in yourself the moment a conversation needs a human.

Train it on your own content

Point it at your website and it learns from your real pages — no manual scripting of answers.

  • Crawl your site by pasting a URL, then re-crawl anytime it changes
  • Upload PDFs and documents, paste plain text, or add Q&A pairs
  • Answers cite the pages they came from

No invented answers

Improvised answers about prices or policies cost you customers — Askvo admits what it doesn't know.

  • Strict mode answers only from your content
  • A fallback message you control when it has no answer
  • Every "I don't know" is logged in an Unanswered Questions report

Human hand-off built in

Visitors can always reach a person — and you see the whole conversation before you reply.

  • "Talk to a human" button in the widget
  • Take over any live conversation from your dashboard
  • The visitor sees your replies in the same chat window

Lead capture

Turn support conversations into contacts: ask for a name and email before the chat starts.

  • Optional lead form shown before the first message
  • Every lead lands in your dashboard
  • Available on the Business and Agency plans

Analytics & unanswered questions

Know what visitors ask and where your content falls short — then fix it with one new page.

  • Conversation volume and trends per chatbot
  • Unanswered Questions report shows exactly what content to add
  • Message-credit usage with a warning email at 80%

Speaks your customers’ language

One bot for an international audience — no separate translations to maintain.

  • Automatically replies in whatever language the visitor writes
  • Or pin it to a specific language in the AI settings
  • Widget text and branding are fully customizable

How to add the chatbot to your website

No plugin, no code changes beyond one snippet — it works on WordPress, Shopify, Wix, Webflow, Squarespace, React or plain HTML.

1

Create a bot and train it

Sign up free, paste your website URL or upload files, and the bot learns your content in minutes.

2

Paste one snippet

Copy the embed snippet from your dashboard and paste it before </body> on your site.

3

Go live

The widget appears on your site and starts answering accurately from the first minute.

See it answer your own website's questions

Try the live demo on the homepage with your URL, or create a free bot — no credit card.