AI chatbot for online stores
The same handful of questions (sizing, shipping times, return policy) arrive dozens of times a day, and every unanswered one is a cart that doesn’t come back.
What ecommerce visitors actually ask
Trained on your own content, it answers questions like these directly.
Built for how online stores actually use it
Trained on your policy and product pages
Crawl your shipping, returns and FAQ pages once and the bot answers the pre-purchase questions that otherwise sit in an inbox until checkout is abandoned.
Never invents a policy
If a question isn’t covered in your content, a specific restock date, a one-off exception, it says so instead of promising something support has to walk back.
Always-on, no queue
Runs around the clock across time zones, so a question at 2am doesn’t wait for your support team’s morning shift.
Multilingual by default
Replies in whatever language the shopper writes in, without a separate bot or translation workflow per storefront.
Pro usually fits best
A typical single storefront fits Pro’s 500 content pages (product, category and policy pages) and 2,000 messages a month; stores with multiple brands or higher traffic usually move to Business for more chatbots and message volume.
Compare all plansEcommerce questions
Can it check the status of a specific order?
Not on its own. It answers from crawled content and files, not live order data. It’s built for pre-purchase and policy questions (shipping times, sizing, returns), with a fallback that routes order-status questions to a human.
Will it recommend products or push upsells?
No. It answers what visitors ask from your own content. It doesn’t make sales pitches or recommend products it wasn’t asked about, which keeps answers trustworthy instead of pushy.
Can I update it when my return policy changes?
Yes. Edit the source page or re-crawl your policy page, and the bot’s answers update immediately with no separate re-training step.
Try it on your own site
Paste your website URL and see it answer from your actual content: free, no credit card.
Get Started Free