AI chatbot for clinics and med spas
Patients research a procedure or check insurance coverage online before they ever call the front desk, and a wrong or invented answer here is a bigger risk than in almost any other industry.
What healthcare clinics visitors actually ask
Trained on your own content, it answers questions like these directly.
Built for how clinics and med spas actually use it
Never invents medical or coverage answers
Strict mode answers only from your own content (services, hours, accepted insurance) and gives a clear fallback message on anything else, instead of guessing at coverage or treatment details.
Every unanswered question is logged
The Unanswered Questions report shows exactly what patients are asking that your content doesn’t cover yet, so you can add it deliberately rather than let the bot improvise.
Hands off to your front desk
Anything that needs a real answer, scheduling specifics, clinical questions, routes to a human, with your staff able to take the conversation over live from the dashboard.
Your data stays yours
Content and conversations are exportable or deletable anytime from Settings, with closed conversations auto-purged after 12 months.
Business usually fits best
Clinics typically need multiple staff seats to triage handed-off conversations — lead capture for new-patient inquiries is included from Pro, but a full front-desk team needs Business’s larger seat count, along with enough content pages for a full services and insurance-coverage page set.
Compare all plansHealthcare Clinics questions
Will it answer clinical or medical questions?
No. It answers only from content you provide (services offered, hours, general policies) and gives a fallback message on symptom or treatment-specific questions instead of an invented medical answer, directing the visitor to book an appointment or call.
Can it confirm whether a specific insurance plan is accepted?
It answers from an insurance list you maintain in your content, so it’s accurate as long as that page is current, and it says it doesn’t know rather than guess for a plan you haven’t listed.
Is this HIPAA-safe to use?
The widget is a pre-appointment information tool, not a patient records system. It never accesses or stores clinical or patient data, only the general content you give it and the visitor’s own chat messages.
Try it on your own site
Paste your website URL and see it answer from your actual content: free, no credit card.
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