AI chatbot for SaaS and software companies
Most support tickets are the same question your docs already answer. A trial user stuck on setup at 11pm shouldn’t have to wait for a support queue to open in the morning.
What saas companies visitors actually ask
Trained on your own content, it answers questions like these directly.
Built for how SaaS and software companies actually use it
Trained on your docs and help center
Crawl your documentation, help center and pricing pages so the bot deflects the setup and "how do I" questions that make up most support volume.
Honest when a question needs a human
Account-specific issues (a failed payment, a bug in a specific workspace) get a fallback and a hand-off instead of a confident-sounding wrong answer, the failure mode that erodes trust fastest in software support.
Every gap becomes a docs task
The Unanswered Questions report is effectively a live list of missing documentation, the same data other companies pay for user-research interviews to surface.
Drop-in on your marketing site or docs
One script tag works whether your site is built on your own stack, Webflow, Framer or a static docs generator.
Pro usually fits best
A single product’s docs and marketing site usually fit Pro’s 500 content pages and 2,000 messages a month; teams running the bot across multiple products or a high-traffic docs site typically move to Business.
Compare all plansSaaS Companies questions
Can it answer questions about a specific customer’s account?
No. It only answers from crawled content (docs, help center, pricing), not live account data, so billing- or account-specific questions get a fallback message and route to a human instead of a guess.
Can it replace our help center search?
It complements it. Point it at the same docs your help center uses so visitors get a direct, conversational answer instead of a list of articles to search through themselves.
Does it help identify gaps in our documentation?
Yes. Every question it can’t answer from your content lands in the Unanswered Questions report, which is a reliable signal for what to document next.
Try it on your own site
Paste your website URL and see it answer from your actual content: free, no credit card.
Get Started Free